Privacy Policy

We may collect the following types of personal information:

a. Personal Identifiers:

  • Name, address, phone number, email address

  • Date of birth, gender, and emergency contact info

b. Health & Medical Information (HIPAA-Protected):

  • Medical history, current medications, known allergies

  • Photos taken before/after treatment (with consent)

  • Information disclosed during consultations or treatments

c. Payment Information:

  • Credit/debit card details (processed securely via third-party processors)

  • Billing address

  • Financing and membership-related data

d. Website Usage Information:

  • IP address, device type, browser type

  • Pages visited, session duration, clickstream data

  • Cookies and tracking technologies (see Section 7)

2. How We Use Your Information

We may use the information we collect for purposes including:

  • Scheduling and providing services

  • Creating personalized treatment plans

  • Communicating appointment reminders, updates, and offers

  • Processing payments and managing memberships

  • Ensuring client safety and regulatory compliance

  • Internal data analytics to improve our services

  • Legal and regulatory obligations, including HIPAA compliance

3. How We Share Your Information

We do not sell your personal information. We may share data with:

  • Licensed medical professionals within our facility

  • Payment processors and financing partners (e.g., Cherry, CareCredit)

  • HIPAA-compliant third-party service providers (e.g., booking software, CRM tools)

  • Law enforcement or regulatory authorities when legally required

4. HIPAA Compliance

All personal health information (PHI) is protected in accordance with the Health Insurance Portability and Accountability Act (HIPAA). Only authorized personnel may access this data, and we maintain physical, electronic, and procedural safeguards to protect it.

5. Your Rights (Including CCPA – California Residents)

As a California resident, you have the right to:

  • Know what personal information we collect and how it's used

  • Request access to or deletion of your data

  • Opt out of any data sharing (if applicable)

  • Request correction of inaccurate information

  • Not be discriminated against for exercising your privacy rights

To exercise these rights, please contact us at privacy@himmedspa.com or call (818) 965-4567.

6. Data Security

We use industry-standard security measures, including SSL encryption, secure storage systems, and access controls to protect your personal and health information from unauthorized access, disclosure, or destruction.

7. Cookies and Online Tracking

Our website uses cookies and similar technologies to enhance user experience, analyze traffic, and offer relevant promotions. You may adjust your browser settings to refuse cookies, but some features of the site may not function properly as a result.

8. Third-Party Links

Our website may contain links to third-party websites (e.g., payment gateways, social media platforms). We are not responsible for the privacy practices of those sites. Please review their individual privacy policies before providing any information.

9. Children’s Privacy

We do not knowingly collect personal data from children under the age of 13 without parental consent. If we become aware of such data being collected without permission, we will take appropriate steps to delete it.

10. Policy Updates

We may update this Privacy Policy periodically. When we do, we will revise the "Effective Date" at the top of the page. Significant changes will be communicated through our website or via email if you are an active client.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your information, please contact:

Him. Medspa & Wellness
📍 21045 Califa St, Suite 1A, Woodland Hills, CA 91367
✉️ privacy@himmedspa.com